Refund Policy
Thank you for choosing Webstatio. We value your satisfaction and want to ensure that you are completely satisfied with your purchase. This Refund Policy outlines the terms and conditions under which refunds will be granted.
Refund Eligibility
1.1. Services: Refunds for services will be considered within 14 days from the date of purchase.
1.2. Products: Refunds for physical products will be considered within 14 days from the date of delivery.
1.3. Digital Products: Refunds for digital products, including software licenses, downloadable content, or online courses, may be granted within 14 days from the date of purchase, provided the product has not been accessed, downloaded, or used.
1.4. Custom Orders: Refunds for custom orders are subject to review and will be assessed on a case-by-case basis.
1.5. The refundable amount for approved refunds will be set at 50% of the total purchase price.
Refund Process
2.1. To initiate a refund, please contact our customer support team at here. Provide the necessary details, including your order information, the reason for the refund request, and any supporting documentation.
2.2. Our customer support team will review your request and notify you of the eligibility and status of your refund within 2 business days.
2.3. If your refund request is approved, we will process the refund within 2 business days. The refund will be issued using the original payment method used for the purchase unless otherwise agreed upon.
Circumstances Where Refunds May Not Be Granted
3.1. Failure to Meet Eligibility Criteria: Refund requests that do not meet the conditions specified in this policy, such as exceeding the specified time frames or not providing the required documentation, may not be granted.
3.2. Services Already Rendered: If the services or products have already been provided or delivered to you and you have received the benefits outlined in the purchase agreement, a refund may not be granted.
3.3. Violation of Terms and Conditions: Refund requests resulting from a violation of our terms and conditions, including misuse, unauthorized distribution, or breach of agreement, may not be granted.
3.4. Intangible or Digital Goods: Refunds for intangible or digital goods, including software licenses or downloadable content, may not be granted due to the nature of the product.
3.5. Change of Mind: Refunds for change-of-mind or personal preference reasons may not be granted unless explicitly stated in this refund policy.
Limitations of Liability
4.1. Our liability for refunds is limited to the amount paid for the product or service in question.
4.2. We are not responsible for any indirect, consequential, or incidental damages that may arise from the refund process or any issues related to the product or service.
Modification of Refund Policy
5.1. We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
Please note that this Refund Policy is subject to our Terms and Conditions and Privacy Policy.
If you have any questions or need further clarification regarding our refund policy, please contact our customer support team.
By making a purchase with Webstatio, you acknowledge and agree to the terms and conditions outlined in this Refund Policy.
Thank you for your understanding and cooperation.